Plain-language policies. No fine print.

Prices and consultations

Consultations are free and without obligation. The prices listed on this website or on the booking page apply to the services as described there. If your hair needs more than a listed service covers — for example more than one inch of regrowth, extra length or density, or corrective color — Aprille tells you the price before starting and proceeds only with your agreement. Changes to the listed prices do not apply to work already agreed. Hair extension services listed on this website — consultations, move-ups, reinstalls and removal — are provided by Aprille under the Hair Extensions by Aprille terms, including its limited 30-day promise.

Deposits and payment

Most services need no deposit. If Aprille requires a deposit for a service, she tells you the amount before your appointment, and it is credited toward your total. The remaining balance is due at checkout after service. Aprille may waive a deposit individually.

Payment is taken in person at the end of your service; this website never takes card details.

Date changes and cancellations

One complimentary client-requested appointment-date change is available with at least 72 hours’ notice. A change required by Aprille does not use your complimentary change or incur any fee. Each subsequent client-requested date change carries a $100 scheduling fee, separate from the price of your service.

If you paid a deposit and then cancel your appointment or miss it, the deposit paid for that appointment is non-refundable, subject to your rights under applicable law. This does not authorize a charge for the unpaid service balance. Where no deposit was taken, there is no cancellation charge.

If Aprille must cancel or change your appointment for a reason on her side and you request a refund instead of rescheduling, she will refund all payments for that appointment, including any scheduling fees, without deductions.

Limited 30-day correction promise

Report a defect in Aprille’s work within 30 days after your appointment. Covered correction includes the necessary work and products at no charge, and a later correction appointment does not disqualify a timely report.

Routine maintenance and regrowth, preference changes and damage caused by misuse, failure to follow the care instructions provided, another stylist’s work, home color or later chemical treatments are excluded. Unrelated defects remain covered. The promise does not waive mandatory rights or shorten longer statutory rights.

After your service, our voluntary policy provides free correction under the limited 30-day promise rather than a cash refund. This policy does not exclude any refund or other remedy required by applicable law.

Read the complete limited warranty, including how to report an issue and the remedies available, in the Terms of Service.

Photos

Photos are optional and nothing about your service changes if you decline. Taking a photo and publishing it are separate permissions. The default is hair-focused, without your face; your face appears only if you specifically agree. You can withdraw a permission by email at any time — affected publications on channels we control come down as soon as practicable and no later than 10 calendar days after we receive the request.